Privacy Policy

Privacy Policy

Welcome to First Hospital Laboratories, Inc. d/b/a FirstLab ("FirstLab"). Your privacy is important to FirstLab and FirstLab understands that you care about what information is collected about you and how it is used. The purpose of this privacy policy is to make you aware of what personal information FirstLab collects about you through your use of the FirstLab website ("Site") and how and for what purposes FirstLab uses that information.

By using the Site you are agreeing to the terms of this Privacy Policy. This Privacy Policy applies only to information collected through the Site and does not apply to information collected by FirstLab in any other manner. If you object to any of the terms of this Privacy Policy, please do not use this Site. FirstLab reserves the right to and may modify, amend or update this Privacy Policy from time to time without advance notice to you. The Privacy Policy will be available on the Site and FirstLab recommends you review the Privacy Policy each time you visit the Site.

TERMS OF USE. Your use of the Site is governed by FirstLab's Terms of Use available on the Site and may be accessed via the following link:Terms of Use. The Privacy Policy is incorporated into and is an integral part of the Terms of Use. FirstLab recommends that you also review the Terms of Use each time you visit the Site.

PERSONAL INFORMATION COLLECTED. Personal Information is information that can be used to identify you, such as your name, address, birthdate, telephone number, email address, social security number, credit card number or other similar information. FirstLab collects Personal Information that you choose to provide to FirstLab when you (1) use the Site; (2) contact FirstLab through the Site such as via an email communication; or (3) register with FirstLab in order to access certain protected areas of the Site. Additionally, FirstLab may collect Personal Information along with Use Data and the information it collects through cookies, as described below,.

USE DATA. FirstLab, through the Site, tracks data and information about your use of the Site, such as domain names, IP addresses and cookies distributed by FirstLab. 
FirstLab also uses analytic tools to generate statistics about visitors to the Site and tracks and stores both aggregate and user-specific information such as information on general traffic patterns as well as which pages of the Site a particular user visits. FirstLab uses this Use Data both with and without your Personal Information in order to improve the Site functions and the experience of users when visiting the Site.  

COOKIES. FirstLab uses cookies on the Site. "Cookies" are small data files that FirstLab transfers to your computer's hard drive through your internet browser. The cookies are downloaded and stored on your computer and allow FirstLab to recognize your browser when you visit the Site so that FirstLab may provide you with a personalized user experience based on your past visits and uses of the Site. FirstLab uses cookies to track, record and store information about your preferences, session information, pages you accessed or visited on the Site, past activity on the Site and Content preferences. You may adjust the cookies setting on your internet browser to prevent your browser from accepting new cookies, to notify you when you receive a new cookie or to disable cookies altogether. However, you should be aware that if you block or otherwise reject cookies, you may not be able to take advantage of essential features of the Site.

USE OF PERSONAL INFORMATION. FirstLab may use any of the Personal Information or other information collected about you for any of the following purposes:

  • To personalize your experience on the Site
  • To improve the Site
  • To improve FirstLab's customer service
  • To process your transactions on the Site
  • To send periodic emails

Except as otherwise permitted under this Privacy Policy or a separate agreement you have entered into with FirstLab, FirstLab will not sell, disseminate, disclose, trade, transmit, transfer or share any Personal Information about you to any third party unless the release of such information is: (i) specifically authorized by you; (ii) necessary to complete the transactions requested by you; (iii) required either by law or to comply with legal process served on FirstLab; (iv) necessary to protect or defend the rights or property of FirstLab; (v) required by exigent circumstances or to protect individual personal safety or the public; or (vi) otherwise permitted by this Privacy Policy. Notwithstanding the foregoing, FirstLab may aggregate any or all of your Personal Information for any purpose provided such Personal Information is de-identified such that it is no longer identifiable as your Personal Information.

FirstLab may contact you, from time to time, on behalf of itself or external business partners, about a particular offering that may be of interest to you. FirstLab may share data with trusted partners to help it perform statistical analysis, send you e-mail or postal mail, provide customer support or arrange for delivery of other information. All such third parties are prohibited from using your Personal Information except to provide these services to FirstLab and are required to maintain the confidentiality of your Personal Information.

ADDITIONAL PRIVACY TERMS. There may be areas of the Site that require you, in order to access those areas, to register and create an account with FirstLab and to affirmatively agree to additional terms and conditions that govern that area of the Site, including additional terms related to privacy issues, ("Additional Privacy Terms") prior to you being permitted to access and use those areas of the Site. Those Additional Privacy Terms will be considered part of this Privacy Policy for you. If there is a conflict between this Privacy Policy and any Additional Privacy Terms, the Additional Privacy Terms shall govern and control with respect to your access and use of the portion of the Site to which such Additional Privacy Terms apply.

SECURITY. FirstLab understands and takes seriously your interest in keeping your Personal Information secure. FirstLab works to protect the security of your Personal Information by using Secure Socket Layer (SSL) software that will encrypt the information you provide to FirstLab through the Site. FirstLab has implemented technology, including advanced encryption, security and firewall technology, and security policies and procedures to reduce the risk of unauthorized access, use or disclosure or the accidental loss or destruction of your Personal Information. FirstLab will maintain physical, electronic and procedural safeguards that comply with all applicable regulatory standards to guard your Personal Information. FirstLab will reveal only the last four digits of your credit card number when confirming your order. However, FirstLab will transmit the entire credit card number and relevant information to the applicable credit card company in connection with processing your order.NOTWITHSTANDING THE FOREGOING, FIRSTLAB DOES NOT WARRANT OR REPRESENT, AND EXPRESSLY DISCLAIMS ANY SUCH WARRANTY OR REPRESENTATION, THAT PERSONAL INFORMATION WILL BE PROTECTED AGAINST UNAUTHORIZED ACCESS, MISUSE, LOSS OR ALTERATION.

CHILDREN. FirstLab does not intend that its Site be used by children under the age of 18. FirstLab does not knowingly collect Personal Information from children under the age of 18. If FirstLab becomes aware that a user under the age of 18 has submitted Personal Information to FirstLab via the Site, FirstLab will notify such user that he/she is ineligible to use the Site and that FirstLab is not interested in receiving his/her Personal Information. Thereafter, FirstLab will use commercially reasonable efforts to delete and expunge any Personal Information related to such child from FirstLab's records.

THIRD PARTY LINKS. The Site may contain links or references to third party website that are not controlled by FirstLab. Third party links are made available to you as a convenience and you use these links at your own risk. All of the third party websites linked through the Site will have privacy policies different than FirstLab's. If you link to a third party website, FirstLab recommends that you review that website's privacy policy each time you visit such website.

OPT-OUTS AND REVISIONS TO PERSONAL INFORMATION. If you do not want to receive email communications from FirstLab, you may contact us via an email at the email address set forth in the Notice provision below with an opt-out request that specifies the email address at which you do not wish to receive email communications. FirstLab will make a good faith effort to honor all such opt-out requests. Please keep in mind, however, that if subsequent to submitting an opt-out request, you re-submit your email address again to FirstLab, you may begin to receive email communications again until you submit a new opt-out request. If you wish to revise Personal Information that you have provided to FirstLab, please send an email communication to the email address set forth in the Notice provision below detailing the Personal Information to be changed and the change to be made. FirstLab will make a good faith effort to ensure those changes are made.

SALE OR TRANSFER OF INFORMATION. In the event of a sale, merger, dissolution, liquidation of FirstLab or the sale of all or substantially all of the assets of FirstLab, any or all of the Personal Information and Use Data collected about you through your use of the Site may be sold, transferred or assigned to a third party in connection with such sale, merger, dissolution, liquidation of FirstLab or the sale of all or substantially all of the assets of FirstLab. By using this Site, you affirmatively consent to any such sale, assignment or transfer.

NOTICES. If you wish to communicate with FirstLab regarding privacy issues, submit an opt-out or revision request or have any questions or comments, please contact FirstLab:

Via email at


Via postal mail at

Highpoint Business Campus
Highpoint Drive, Suite 102
Chalfont, PA 18914