Recovery Management Services

Educators presenting a student drug testing program plan

Manage risk while maintaining privacy

There is a fine line between maintaining a safe workplace and ensuring the privacy of your employees. We've spent over 20 years pinpointing its exact position.

FirstLab has carefully crafted a recovery management services program with a comprehensive offering of services. A dedicated account manager discreetly handles every step of the program, including case management, flexible testing, and random selection. In addition, all of our clients have access to Full Case Notes, our proprietary, web-based case management system.

FirstLab's experts have designed a customized menu of service options to meet the requirements of recovery monitoring programs and state licensure agencies nationwide.

The following features are essential to our professional health monitoring service:

  • Discreet participant notification service
  • Nationwide collection site network
  • Certified laboratories with expanded testing ability
  • Expert MRO service
  • Paperless participant documentation
  • Secure access to results
  • Direct billing
  • Program support and consultation